Privacy Policy for Gidi POS

Last updated: 10th September, 2025

At Gidi POS, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our software, or interact with us. We encourage you to read it carefully so you understand your rights and our responsibilities.

1. Who We Are

Gidi POS is a cloud-based Point-of-Sale software provider that helps businesses manage sales, inventory, staff, and reports from one platform.

Company Address:
1 Adekunbi Crescent, off Bayode Oluwole Street, Allen, Ikeja, Lagos, Nigeria

Contact:

2. Information We Collect

We collect information in three main ways:

a. Information You Provide Directly

  • Name, email address, phone number, and business details when you sign up, request a demo, or contact us.

  • Payment details if you subscribe to our services (handled securely by payment providers).

  • Any feedback or communication you send us.

b. Information Collected Automatically

  • Device information (e.g., browser type, operating system, device model).

  • Log data such as IP address, pages visited, time spent on the site, and referring websites.

  • Location data (when enabled on your device).

c. Cookies and Similar Technologies

  • We use cookies to remember your preferences, improve website performance, and provide a smoother experience.

  • You can control or disable cookies in your browser settings, but some features may not work properly without them.

3. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our POS software.

  • Set up and maintain your account.

  • Communicate with you about your account, support requests, or updates.

  • Send newsletters, marketing messages, or promotions (only if you opt in).

  • Monitor and analyze how our services are used so we can improve performance and security.

  • Meet legal and regulatory requirements.

4. Who We Share Your Information With

We respect your privacy and never sell your personal data. We may share your information only with:

  • Service Providers: Trusted companies that help us with hosting, payments, analytics, or customer support.

  • Legal Requirements: If required by law or government authorities, we may provide information to comply with legal obligations.

  • Business Transfers: If Gidi POS merges with or is acquired by another company, your data may be part of the transferred assets.

5. Data Security

We take strong measures to protect your data, including:

  • Encryption of sensitive information.

  • Secure servers and firewalls.

  • Limited access to data by authorized staff only.

While we work hard to protect your information, no system is 100% secure. We encourage you to keep your login details private and use strong passwords.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections if your details are inaccurate or outdated.

  • Request deletion of your data, unless we are legally required to keep it.

  • Opt out of marketing emails or messages anytime.

  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us at Contactus@gidipos.com.

7. Data Retention

  • We keep your personal data only for as long as necessary to provide our services, comply with the law, or resolve disputes.

  • When data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

  • Our services are not directed at children under 13.

  • We do not knowingly collect information from children.

  • If we discover that a child has provided us with personal data, we will delete it immediately.

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

10. International Data Transfers

If you access Gidi POS from outside Nigeria, please note that your information may be transferred to and processed in countries with different data protection laws. We will take steps to ensure your data is protected to the same standard.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make important changes, we will post the new version on our website and update the “Last Updated” date at the top. Continued use of our services means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, you can contact us at:

Gidi POS
1 Adekunbi Crescent, off Bayode Oluwole Street, Allen, Ikeja, Lagos, Nigeria